Service & Support

Relying on more than 20 years of experience in the packaging machinery industry, Sanyang has built a full-process service system covering pre-sales, sales and after-sales. The professional engineer team answers questions online 7×12 hours, responds to on-site service needs within 24 hours, and provides customized solutions from equipment commissioning, operation training to troubleshooting. Establish exclusive service files for different models of equipment to ensure worry-free operation throughout the life cycle, allowing you to focus on core production.

Build an industry-leading parts supply chain system, with more than 50 kinds of original packaging machinery wearing parts, inventory turnover rate of more than 98%, and urgent orders shipped within 48 hours. Within 1 year after the equipment leaves the factory, core parts can enjoy free replacement service due to quality problems, combined with remote maintenance guidance and regular maintenance reminders, effectively reduce downtime losses and ensure continuous and efficient operation of the production line.