Service Process

  • Warranty Service

    The product provides a one-year warranty from the date of commissioning.

  • Commissioning Service

    I will be responsible for free installation and commissioning of equipment, including on-site operator training or training at the supplier’s company.

  • After-sales Service

    In order to ensure the normal operation of the equipment, maintenance and spare parts will be provided by the company to maintain the best operating condition of the equipment. If there is a problem that you cannot solve, we will confirm it within 24 hours (in the province). Or dispatch experienced technicians to the scene for service within 36 hours (outside the province) (except for force majeure).

  • Maintenance Service

    A strong technical service team can meet various emergency repairs of customers. A large number of various spare parts are stocked throughout the year to meet the urgent needs of customers for spare parts. And according to the actual situation of the customer's production site, we provide customers with special services such as perfect production line technology and equipment upgrades.

  • Lifetime Service

    After the product warranty period is over, we will provide you with life-long equipment service, and provide you with complete spare parts services in time at the best price.

Welcome to our website. If you have any requests or suggestions,please feel free to email us at 31@31000.cn or use the following enquiry form. Please allow us to provide you with the best service.